Zumble Support
Last updated: August 2, 2026
Need help with Zumble? We're a small studio and we read every message. The fastest way to reach us is email:
Please include your device model and iOS version, and a short description of what happened — it helps us sort things out faster. We aim to reply within a couple of business days.
Frequently asked
Is Zumble out yet?
Yes — Zumble is live on the App Store. You can download it
here.
Does it show ads?
Yes — Zumble is free and ad-supported. Ads are served by
Google AdMob: an optional rewarded video you can watch to
continue a run or earn an extra Daily Challenge attempt, and a full-screen
ad before a bonus minigame. A one-time Zumble Premium
purchase removes all ads and unlocks Minigames Mode.
Does it track me?
Zumble includes no analytics SDK of its own. Google AdMob is the only
third-party SDK that collects data, and iOS will ask your permission before
it can use your advertising identifier (IDFA) to track you across apps. If
you decline, the ads you see are non-personalized. Zumble also uses Apple's
Game Center for leaderboards and iCloud to sync your progress between your
own devices — both optional. Full detail is in the
Privacy Policy.
The haptics feel weak — what can I do?
Make sure System Haptics is on in iOS Settings → Sounds & Haptics,
and that Silent mode isn't suppressing them on your device.
Found a bug or have an idea?
Email us — we read everything and we're always tuning.
Privacy
For how Zumble handles your information, see the Zumble Privacy Policy.